Return Policy

HEARTFUL TRAVELS RETURN POLICY

30-Day Return Window
- Items must be unused, in original packaging
- Return request must be submitted within 30 days of delivery

Return Process
1. Contact our customer service team
2. Receive return authorization
3. Ship item back using provided return label
4. Refund processed within 5-7 business days after inspection

Non-Returnable Items
- Personal hygiene products
- Items marked as final sale
- Products without original packaging

Return Shipping
- Customers are responsible for return shipping costs
- Original shipping fees are non-refundable